mental-health / suicide-prevention / crisis-support
Suicide support options in Australia
How to choose between 000, Lifeline, Suicide Call Back Service and mental health navigation.
- mental-health
- suicide-prevention
- crisis-support
- national
- crisis-routing
- public-health
mental-health
Suicide support starts with safety. If someone cannot stay safe or there is immediate danger, call 000. If the danger is not immediate, crisis and suicide-specific services can help with the next conversation.
Safety and advice boundary
This is general navigation support only. It is not legal, financial, medical, eligibility, migration or crisis counselling advice. It cannot confirm your eligibility for any service. If someone is in immediate danger in Australia, call 000.
Plain-English answer
Suicide support starts with safety. If someone cannot stay safe or there is immediate danger, call 000. If the danger is not immediate, crisis and suicide-specific services can help with the next conversation.
Who this helps
People trying to work out which Australian support pathway fits suicidal thoughts, self-harm risk or concern for someone else.
What to do next
- 1Call 000 now if someone has attempted suicide, cannot stay safe, is seriously injured or needs urgent ambulance help.
- 2Contact Lifeline for 24/7 crisis support by phone, text or chat.
- 3Contact Suicide Call Back Service for suicide-related phone or online counselling.
Check before you act
Do not send someone in immediate danger to a routine form, email inbox or appointment waitlist first.
Official sources
- Lifeline
24-hour crisis support and suicide prevention service.
- Suicide Call Back Service
National phone and online counselling for people affected by suicide.
- Medicare Mental Health
Australian mental health service navigation and centre finder.