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local-support

Support documents without oversharing

How to prepare documents for support services while keeping identity, address and health details safer.

  • local-support
  • national
  • service-access
  • scams

Safety and advice boundary

This is general navigation support only. It is not legal, financial, medical, eligibility, migration or crisis counselling advice. It cannot confirm your eligibility for any service. If someone is in immediate danger in Australia, call 000.

Plain-English answer

Support services may need evidence, but not every helper needs every document. Share the minimum needed for the task.

Who this helps

People gathering documents for Centrelink, housing, NDIS, health or local community support.

What to do next

  1. 1Sort documents by task instead of sending one large bundle.
  2. 2Ask why a document is needed before sharing it.
  3. 3Cover or omit details that are not required where the service allows it.

Check before you act

Name, age, citizenship status and address are sensitive. Treat them as need-to-know details.

Official sources

  • Scamwatch

    Official scam awareness and reporting information from the National Anti-Scam Centre.

  • myGov

    Official Australian Government account gateway.