quitline / smoking-vaping / family-support
Support someone to quit smoking or vaping
How to help someone prepare for Quitline, GP or pharmacist support without taking over.
- quitline
- smoking-vaping
- family-support
- national
- public-health
quitline
Good support is practical and non-judgmental. Help the person choose the next step, but let them stay in control of the call, plan and timing wherever it is safe to do so.
Safety and advice boundary
This is general navigation support only. It is not legal, financial, medical, eligibility, migration or crisis counselling advice. It cannot confirm your eligibility for any service. If someone is in immediate danger in Australia, call 000.
Plain-English answer
Good support is practical and non-judgmental. Help the person choose the next step, but let them stay in control of the call, plan and timing wherever it is safe to do so.
Who this helps
Family members, friends, carers and support workers helping someone who wants to quit smoking or vaping.
What to do next
- 1Ask what kind of help the person wants before giving advice.
- 2Offer to sit with them while they call Quitline or prepare questions for a GP or pharmacist.
- 3Help them plan for triggers such as stress, social situations, alcohol, mornings or breaks at work.
Check before you act
Shame rarely helps someone quit. Keep the focus on practical support, consent and safety.
Official sources
- Quitline
Australian quit smoking and vaping counselling contact.
- healthdirect
Australian health information and service navigation.