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mental-health / youth / headspace

Youth mental health headspace pathway

When headspace or eheadspace may be a useful first step for young people aged 12 to 25.

  • mental-health
  • youth
  • headspace
  • national
  • public-health
  • crisis-routing

Safety and advice boundary

This is general navigation support only. It is not legal, financial, medical, eligibility, migration or crisis counselling advice. It cannot confirm your eligibility for any service. If someone is in immediate danger in Australia, call 000.

Plain-English answer

Young people often need support that feels easier to start than a formal appointment. eheadspace and headspace can help young people aged 12 to 25 talk through mental health, wellbeing, work, study and family stress.

Who this helps

Young people aged 12 to 25, and families or trusted adults trying to support a young person safely.

What to do next

  1. 1Contact eheadspace online or by phone on 1800 650 890.
  2. 2Use Medicare Mental Health or healthdirect if you need broader service navigation.
  3. 3Call 000 first if someone cannot stay safe or is in immediate danger.

Check before you act

If a young person mentions suicide, self-harm or not being able to stay safe, treat it as urgent and use crisis pathways first.

Official sources

  • eheadspace

    National online and phone mental health support for young people aged 12 to 25.

  • Medicare Mental Health

    Australian mental health service navigation and centre finder.

  • Lifeline

    24-hour crisis support and suicide prevention service.

Safe help for someone else

How to help another person with support services while respecting privacy, consent and immediate safety.