Tell CivicAid what is happening

The app uses your details and situation prompt to prepare a safer, more personal action kit. Keep it general where you can.

Critical

Safety and privacy notice

This is general navigation support only. It is not legal, financial, medical, or crisis counselling advice. It cannot confirm your eligibility for any service. If you are in immediate danger in Australia, call 000.

For this prototype, avoid entering extra sensitive details. Your form details are used to generate the kit and kept in this browser session, not a database.

Your details

These details help personalise the language and broad support pathway. Avoid entering extra identifiers like Medicare, passport, banking, or government numbers.

NameRequiredAgeRequiredPersonal address or suburbRequired

Australian citizenship status

Australian citizenPermanent residentTemporary visa holderNew arrival, refugee, or asylum seekerPrefer not to sayNot sure

What is happening?

Choose the closest options. It is okay to choose "Not sure" if the situation is unclear.

Main support need

Rent or housing stressFood supportNew migrant supportSocial isolationMental health pathwayGeneral community helpNot sure

Urgency level

I need help todayI need help this weekI am planning aheadI am not sure

Preferred output style

Step-by-stepVery simple languagePhone-call preparationPrintable checklist

Describe your situationRequiredUse short, plain sentences. Avoid account numbers and extra identifiers.I understand this prototype uses my details to generate a plan in this browser session and does not provide legal, financial, medical, eligibility, or crisis counselling advice.

Emergency help

If someone is in immediate danger in Australia, call 000.

Language help

For an interpreter, call TIS National on 131 450.

Easier ways to start

Use the guided form if a blank prompt feels hard.

Legal and licence

Privacy Policy
Terms and Conditions
Creative Commons BY 4.0

Last updated: 29 April 2026